SERVICES
Comprehensive support, from design to commissioning
We combine high technological standards with human support. More than a manufacturer, we are a committed partner at your side, from the definition of your needs to day-to-day operations. Thanks to our turnkey solution, we simplify the robotization of your points of sale, allowing you to concentrate on the essentials.
Building your project
Configure the DROPPER
to suit your needs
Manufactured in
our factory in France
Delivery and
on-site installation
Training and commissioning
Every project is unique. That's why we study your objectives and constraints in detail (layout, available space, existing flows, etc.) to recommend the most appropriate configuration.
Operation
Control
Our OUIDROP Access SaaS platform enables you to monitor, manage and optimize the operation of your DROPPER in real time, remotely:
- Centralized management of orders and reservations
- Secure access control for delivery personnel and lockers
- Complete parameterization according to customer processes
- Operational support for maintenance and performance monitoring
Analytical view
Thanks to Ouidrop Access, you can track and analyze your data in real time and easily manage your DROPPER:
- Complete visibility of the flow: deposits, withdrawals, failed deliveries
- Temperature monitoring
- Locker usage indicators
- Visualization of over-solicitation
- API-connected for integration with logistics and retail systems
Maintenance
Responsive support for optimum performance
thanks to our maintenance contracts.
Technical support
24/7
Quick response
*MTTR 5min
2 annual preventive
inspections
Network of technicians
throughout France
